Fund organizations run many funds. They call themselves fund “families.”  Studies show that marketing, not high returns, increases funds under  management over the long-term. The fund families send you newsletters  and have Web sites. Every article is designed to encourage you to ignore  the results you have gotten and buy more product. Your mailbox will also be  stuffed with bulletins about new funds, account statements, proxy statements,  and tax statements. The more money you have with the family, the  higher the level of service and status you can achieve within the family. You  can move up from ordinary to preferred to gold to platinum to admiralty.

Switching funds within the fund group is convenient and quick. To switch  from a rival fund, they will even do all the paperwork for you. But moving  out of the family is discouraged. If you are dissatisfied with one of their  funds, they hope your sense of loyalty and desire for convenience will cause  you to buy another fund within the family. Retaining your mutual funds is  their primary goal.

Some funds close to new investors. This gives existing investors the  illusion that they own an exclusive product, which discourages them from  selling. Some funds also impose penalties for early withdrawals. This keeps  your money under management and creates a steady income stream for the  fund manager.

As with any good dysfunctional family, there are many secrets. You  cannot find out what stocks your fund owns more than every six months,  and then only 45 days after the six-month period ends. Nor can you get any  information explaining why one manager was fired and another hired. Even  mutual fund watchdogs such as Lipper and Morningstar cannot obtain this  information. It is as if this is not your money but the family’s money.

If you have family abandonment issues, mutual fund investing will be  troublesome. Seeking approval and support for your emotional deficiencies  will cause you to stay with poor funds when better returns are available  elsewhere. Severe depression could follow.